What the 2020/2021 ski season will look like in Morzine

As Morzine’s 2020/2021 ski seasons approaches, many have been wondering what their skiing holiday will look like this year, given the ongoing pandemic. We’ve rounded up some of the safety measures the major resorts are putting in place to keep you all safe. 

General COVID-19 Safety Measures 

L’association France-Montagnes, France’s authority for lift operators and tourism organisations, made an announcement in September outlining the measures that will be put in place to help ensure everyone remains safe during the 2020/2021 ski season. 

  • Face masks compulsory while in ski lift queues and while on the ski lift. 
  • All contact areas will be regularly disinfected. 
  • Masks must be worn while renting equipment and all kit must be thoroughly cleaned between users. Hydro-alcoholic gel must be available. 
  • Face masks must be worn when moving around restaurants and bars, which will only offer table service and space tables at least 1 metre apart. Hydro-alcoholic gel must be available and contact surfaces cleaned regularly.  
  • Masks must also be worn while dropping off and collecting children from ski school in both indoor and outdoor areas. Children over 11 must wear a mask when in lift queues and on lifts. All loaned equipment will be disinfected.  
  • Face masks will be compulsory on resort transport.

Morzine, Avoriaz and Les Gets 

Each ski resort has released its own response to how it will safeguard holiday makers, skiers, residents and employees from COVID-19. Below are the main points for each: 


Safety Measures 

  • Reinforcing hygiene processes across the lift network 
  • Compulsory masks for staff working in enclosed areas 
  • Hydro-alcoholic hand gel will be supplied across the resort, including lifts
  • Imposing social distancing rules
  • Ensuring clear communication 

Ski Passes

  • The cost of most ski passes will be refunded if cancelled before certain cut off dates. Check the terms and conditions before you buy. 


Safety Measures 

  • Compulsory masks in waiting areas, at boarding stations and while on ski lifts
  • Ordering ski passes online is encouraged to avoid queues (and it’s cheaper!)
  • Social distancing in queues
  • Hydro-alcoholic gel available at ticket offices and ski lifts

Ski Passes

  • The cost of most ski passes will be refunded if cancelled before certain cut off dates. Season passes that cannot be used for 15 or more consecutive days due to a force majeure event may be entitled to compensation. Check the terms and conditions. 

Les Gets

Safety Measures 

  • Face masks compulsory in ski lift waiting areas, departure points and on the lifts
  • Incentivising buying ski passes online with discounts 
  • Social distancing will be in place in lift pass offices 
  • Hydro-alcoholic gel will be available at all lift pass purchase points and lift stations

Lift Passes

  • Total refund on unused lift passes for cancelled holidays*
  • Should lifts not open, holders of the Les Gets – Morzine season pass will be entitled to a refund up to the opening date on 12th December.**

Chalet Heavenly’s COVID-19 Response

As the premier luxury ski chalet in Morzine, Chalet Heavenly has put in place a range of health and hygiene measures to drastically reduce the potential transmission of Covid-19 and make your holiday Covid-safe and stress-free. If your booking with us needs to be cancelled due to Covid-19, lockdown measures or travel bans, deposits will be 100% refundable. Find out more here.

This article was composed by Amie at Morzine Source and you can read the full article here

* Excluding promotions, flash sales and season passes. The refund request must be made by e-mail,, no later than the first day of validity of the package. 

** Excluding booking fees (€40). The reimbursement request must be made by e-mail,, no later than 11th December, 2020.

This site uses some unobtrusive cookies to store information on your computer. By using our site you accept our Terms and Conditions and Privacy Policy.